Proveer Servicio al Cliente que Impacte y Sorprenda

Apreciable anunsis@ono.com, usted eliminará por completo el estrés y la frustración del servicio al cliente en este 2013.

– CÓMO PROVEER servicio al cliente que IMPACTE y SORPRENDA  –

Cuando se trata de hacer que su negocio se distinga por la calidad del servicio que presta, no basta satisfacer a su cliente; ¡usted necesita rebasar sus expectativas!  Un cliente al que su compañía se ha ganado se siente importante y valorado; regresa continuamente, y lo recomendará con sus colegas, amigos y familiares, tanto en persona como en redes sociales.  ¿Se ha preguntado alguna vez qué dicen sus clientes de su organización?

¡No deje la satisfacción de sus clientes a la incertidumbre! Hoy le presentamos la manera que le permitirá ofrecer un servicio más que excepcional, adaptado específicamente a sus clientes, sus expectativas y sus necesidades.

¡Sorprenda y cautive a sus clientes, y consérvelos para siempre!

¿Dónde se llevará a cabo?
Lugar:
Su computadora
Fecha: 7 de Febrero de 2013
Duración: 6 Horas
Horario: De 10:00 a.m a 1:00 p.m y De 3:00 p.m. a 6:00 p.m. (Hora del Centro de México)

Usted aprenderá:
– Cómo “conectar” con su cliente
– Cómo tratar con clientes cínicos
– Cómo proyectar atención y empatía, aun bajo presión
– Tips poderosos para manejar distintas personalidades de clientes
– Cómo hacer promesas efectivas, realizables y que se hagan escuchar

Adquiera el folleto completo y sin compromiso, solo responda este correo con asunto “Folleto PROVEER SERVICIO AL CLIENTE” y a la brevedad lo recibirá! o llámenos sin costo alguno al 01800-212-93.93

*Haga extensiva esta invitación a compañeros que les pueda ser de utilidad.
*Para ver correctamente nuestros mensajes, páselos a la bandeja de entrada.

Reciba un muy cordial saludo!

Lic. Isaias K. Molina.
Líder de Proyectos

Este anuncio se ha visto (420) veces.

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